About

Careers

Come work for Apperian, the leading provider of solutions for developers who create apps, and enterprise IT professionals who deploy and manage them. Apperian delivers superior productivity with the Enterprise App Services Environment (EASE), the cloud-based mobile app management platform that provides a developer SDK, templates for creating native apps, rapid provisioning, secure deployment and easy updating, all via a client branded app catalog. Join the team and help companies leverage iOS and Android. Apperian has provided solutions for a range of companies, including Procter &amp, Gamble, The Estee Lauder Companies and NetApp. We are located in the “Innovation District” — the Fort Point Channel area of Boston, Massachusetts.

Apperian has a great record of delivering successful solutions to our customers. Our new EASE platform is shaking up the industry with it’s ability to provide enterprise developers with the easiest way to create, deploy and manage in-house apps.

The following job opportunities are available at Apperian:

Systems Engineer

Apperian is looking for a highly motivated Systems Engineer to support and evolve its growing infrastructure, including Apperian’s production environment, QA/Dev environments, and office network.

Position responsibilities will include:

      • Day-to-day operation and maintenance of Apperian’s various hosted software products, including EASE.
      • Designing, configuring and operating application monitoring systems (e.g. Cloudkick, NewRelic, Nagios) to improve situational awareness and responsiveness to detected error conditions.
      • Designing, building and managing virtual machine templates to improve and standardize deployment of systems into Apperian’s various hosted environments.
      • Working with product development teams to create custom monitoring and reporting scripts.
      • Selecting, building, deploying, and operating software distribution mechanisms to standardize the software update process.
      • Contributing the architecture and build-out of the production environment to address scale and fail-over requirements.
      • Implementing robust backup and DR processes to protect production databases and fileserver content.
      • On-call participation.

Qualifications:

      • Self-motivated and the ability to accomplish tasks with minimal guidance.
      • Attention to detail.
      • Strong diagnostic and problem solving skills.
      • Comfortable working in a small, fast-paced environment.
      • Strong communications skills.
      • 3+ years experience installing, configuring, and administering enterprise-grade Linux deployments.
      • Experience operating and administering LAMP deployments.
      • Experience implementing and managing open source monitoring tools.
      • Experience with open source databases (e.g. Postgres, MySQL).
      • Strong scripting skills (bash, PERL, Python, PHP).

Useful skills and experience:

      • Experience with Cloud hosting providers or virtualization technologies (e.g. Amazon Web Services, Rackspace Cloud, VMWare).
      • Experience with Debian Linux.
      • Experience with core network technologies (e.g. DNS, BGP, SSL).
      • Experience with Redis or Node.js.

This is an exciting opportunity to work with award-winning technology!

Job Details:

      • Full-time, salaried position located at our offices in Boston, MA
      • Competitive benefits package
      • Small company environment and a casual, fun workplace
      • No agencies, contractors, or consultants please
        (agencies contacting us on this email address will be removed from any future consideration of work with Apperian)

Candidates responding to this posting must currently possess the eligibility to work in the United States and must live within commuting distance of Boston, MA.
No relocation is available. Apperian offers competitive benefits, including medical and dental coverage, life and disability insurance, and equity participation.

Please send a cover note and resume to jobs@apperian.com. No phone calls, please.

Software Engineer – Applications

Want to work for Boston’s hottest mobile startup? We need an experienced software developer to work on leading Enterprise Mobile application development. Join our team developing cutting-edge mobile products, and enjoy working in a highly collaborative, team-oriented environment.

Position responsibilities will include:

Work on all aspects of application development for mobile environments, including client and server mobile software, web services, and data access software. Work with a team to develop new applications, discovering market opportunities and creating innovative solutions in a very fast, dynamic, and fun environment.

Required Skills and Experience:

      • 3+ years software development
      • 1+ years developing complex mobile apps, preferably on Android or iOS
      • 1+ years developing Javascript or web app client software
      • 1+ years developing web and/or web services software
      • Proficiency in PHP, Python, Ruby or equivalent languages
      • Knowledge of SQL query authoring and optimization
      • Familiarity with NoSQL database management environments
      • Familiarity with JSON, REST, web services
      • Proven ability to work interactively and cooperatively within development teams
      • BS in Computer Science or a related engineering discipline

Useful skills and experience:

      • Previous experience working in enterprise software development
      • Experience in developing highly scalable applications
      • Experience with Software as a Service (SaaS) products
      • Excellent oral and written communication

This is an exciting opportunity to work with award-winning technology!

Job Details:

      • Full-time, salaried position located at our offices in Boston, MA
      • Competitive benefits package
      • Small company environment and a casual, fun workplace
      • No agencies, contractors, or consultants please
        (agencies contacting us on this email address will be removed from any future consideration of work with Apperian)

Candidates responding to this posting must currently possess the eligibility to work in the United States and must live within commuting distance of Boston, MA.
No relocation is available. Apperian offers competitive benefits, including medical and dental coverage, life and disability insurance, and equity participation.

Please send a cover note and resume to jobs@apperian.com. No phone calls, please.

Software QA Engineer

Want to work for Boston’s hottest mobile startup? We need an experienced software developer to work on EASE, the leading Enterprise Mobile App Management platform. Our customers use EASE to distribute and manage their private mobile apps to their employees. Join our team developing cutting-edge mobile products, and enjoy working in a highly collaborative, team-oriented environment.

Position responsibilities will include:

Work on all aspects of application development for mobile environments, including client and server mobile software, web services, and data access software. Work with a team to create and optimize test frameworks and plans creating innovative solutions in a very fast, dynamic, and fun environment.

Required Skills and Experience:

      • 3+ years QA experience
      • 1+ years testing mobile apps, preferably on Android or iOS
      • Proven ability to create and execute testcases and test plans
      • Solid understanding of development and test process
      • Knowledge of SQL
      • Proven ability to work interactively and cooperatively with development and support teams
      • BS in Computer Science or a related engineering discipline

Useful skills and experience:

      • Familiarity with automated test frameworks such as XLT, Selenium and JMeter
      • Experience in testing highly scalable applications
      • Experience working in Agile environment
      • Experience with Software as a Service (SaaS) products
      • Excellent oral and written communication and troubleshooting skills

Job Details:

      • Full-time, salaried position located at our offices in Boston, MA
      • Competitive benefits package
      • Small company environment and a casual, fun workplace
      • No agencies, contractors, or consultants please
        (agencies contacting us on this email address will be removed from any future consideration of work with Apperian)

Candidates responding to this posting must currently possess the eligibility to work in the United States and must live within commuting distance of Boston, MA.
No relocation is available. Apperian offers competitive benefits, including medical and dental coverage, life and disability insurance, and equity participation.

Please send a cover note and resume to jobs@apperian.com. No phone calls, please.

Manager, Demand Management

Do you love what you do? Want to love what you do, and where you do it? Think mobile apps are cool? Ever wonder how that amazing stuff actually makes its way to your phone? It’s likely you’ve used Apperian and don’t even know it. Our software powers everything from apps on your iPhone to the world’s leading makeup counters. We are the fastest growing Mobile Application Management company. We are funded by top tier VC’s. The pace is fast, the people are whip smart, and the Mobility Management market is growing to $6.6 billion by 2015.

The Manager, Demand Management will be the force behind our Database and Lead Nurturing strategy and execution. You will influence demand creation, content development and marketing operations. You will be responsible for the sales funnel.

So are you’re up for the challenge? Then read on.

Objectives:

The Manager, Demand Management will define and implement strategy for effectively marketing to prospects based on the analysis and real-time understanding of our prospect community. This position will be responsible for developing, implementing, and utilizing analytical applications across a designated system (Marketo) to facilitate marketing activities, such as lead nurturing campaigns, and ensure that defined prospects receive appropriate, accurate, and timely content.

Principal Responsibilities:

      • Applying a thorough understanding of all aspects of the Marketo solution, leads the global implementation and ongoing infrastructure maintenance and expansion of the Marketo solution, interfaces with Sales Operations to ensure entire lead flow through all systems (Marketo, Ringlead, Salesforce.com) is functional and is monitored and optimized.
      • Works cross-departmentally (Customer marketing, Campaign Management, Product Marketing, Client Services) to ensure all appropriate users can leverage the Marketo system to maximum advantage by providing training, improving system performance, monitoring integrations, working with vendors and troubleshooting problems.
      • Refines and Implement plan to appropriately score all global corporate leads for delivery to the sales team and works with sales team on best practices to leverage lead scoring. Activities will include project plan management, definition and monitoring of relevant metrics and analysis and improvement of lead scoring model efficacy.
      • Continually improves lead nurturing programs to improve conversion rates; develops some and implements all processes for lead and pipeline cultivation and maturation with a primary focus on the activities required to increase conversion rates from lead to close, including email templates and gathering of content provided to prospects during a lead-nurturing cycle.
      • Closely analyzes all lead-nurturing campaign results to increase creativity and improve flow of communications for targeted sets of prospects; proactively reports results to all stakeholders.
      • Participates in the prioritization for data integrity/management initiatives.
      • Acts as primary point of contact with Sales management regarding lead generation systems and associated activities (e.g., lead flow, lead scoring, lead qualification) so that needs of internal customers in the Sales organization are met.
      • Prepares and disseminates Marketo and SalesForce reporting/metrics to stakeholders; keeps team proactively informed on Marketo and SalesForce statistics, metrics and progress to date; works closely with Marketo contacts (Acct Manager, tech support) to resolve technical challenges and learn best practices.
      • Manages the Marketo database, ensuring data integrity for >90% of the prospect records housed in Marketo.

Supervisory Responsibilities:

      • Participate in and support a culture where employees are highly motivated, energetic, excited and enthusiastic working for the company.
      • Manage to established measurement, reward/recognition and compensation plans within approved budget guidelines.
      • Recommend the need for and participate in the definition of new job roles/descriptions in the group.
      • Conduct interviews, hire new individual contributors, and provide employee orientation/assimilation training.
      • Identify and fulfill formal and informal training needs to meet the skills and experience requirements of the team and support business goals.

Knowledge & Skills:

      • Managed a team of direct reports specializing in email marketing (acquisition and CRM) activities.
      • Bachelor’s degree or equivalent experience required; MBA preferred.
      • 5+ years experience in e-mail campaign execution, customer analytics, and data management.
      • 3+ years experience with complex marketing databases, Excel, MS Access, and experience with Salesforce.com and Marketo required
        Knowledge of typical email marketing metrics (i.e. response rates, click-thru rates, etc.).
      • Some knowledge of and experience working in environments that require CAN-SPAM compliance.
      • Demonstrated strong analytical skills and experience; ability to create and test programs and build supporting analysis.
      • Solid understanding of the variety of marketing disciplines including traditional and online.
      • Excellent project-management skills; ability to manage multiple touch-points and juggle priorities effectively.
      • Experience managing to a budget.
      • Strong communication and writing skills; ability to take wide range of information and quickly organize and extrapolate main points.

Competencies:

      • Teamwork: Collaborates with others toward shared goals, exhibits cooperativeness; participates in and supports effective conflict resolution; collaborates cross-functionally; builds and leads teams effectively.
      • Communication: Ensures that communications channels are open and that information and ideas are flowing in all appropriate directions; listens, asks for and uses input; shares information appropriately and openly; is accessible and receptive to both good and bad news.
      • Excellence Orientation: Strives to be the best that one can be and maximizes one’s own potential in helping Apperian succeed; exhibits resilience, persistence, tenacity and a continuous mindset for improvement; is goal-oriented with very high standards for quality of work; is strongly results-oriented; helps others keep things on track.
      • Accountability: Holds self and others accountable for keeping commitments and delivering the best possible performance, pays attention to detail, and gets involved and leads others through resolution; assumes responsibility and follows up personally; requires minimal supervision to design and execute a plan.
      • Authenticity: Shows a genuine, accessible and caring personality that builds trust, mutual support and credibility; listens, exhibits humility and gauges approachability of others; maintains composure and is able to be respectful and straightforward with others; develops trusting relationships; is highly ethical with a commitment to deeply held values.
      • Innovation: Participates in and supports an environment that is conducive to innovation and new ways of doing things; exhibits curiosity and open-mindedness; suggests new ideas in response to business needs; willing to take risks.
      • Strategic Thinking: Demonstrates a big-picture perspective and the ability to consider all relevant information when making recommendations; gathers complete information and makes recommendations based facts, analytical or deductive reasoning and familiarity with business metrics
        Business Savvy: Demonstrates solid knowledge of business and industry practices with regards to CRM systems, corporate lead generation and email marketing.
      • Relays the Vision: Conveys a compelling vision of where the organization is going to others and models behavior consistent with the vision to show others how they can best help the organization achieve its goals
        Inspires Others: Motivates others by demonstrating pride, enthusiasm and passion; celebrates success and gives credit to others; exhibits optimism and vigor.
      • Leads Change: Identifies, seizes and spearheads opportunities to accelerate needed change within a department; acts as a catalyst; considers change impact prior to implementation.

Job Details:

      • Full-time, salaried position located at our offices in Boston, MA
      • Competitive benefits package
      • Small company environment and a casual, fun workplace
      • No agencies, contractors, or consultants please
        (agencies contacting us on this email address will be removed from any future consideration of work with Apperian)

Candidates responding to this posting must currently possess the eligibility to work in the United States and must live within commuting distance of Boston, MA.
No relocation is available. Apperian offers competitive benefits, including medical and dental coverage, life and disability insurance, and equity participation.

Please send a cover note and resume to jobs@apperian.com. No phone calls, please.

Manager, Content Management

Do you love creating content? Want to love what you do, and where you do it? Think mobile apps are cool? Ever wonder how that amazing stuff actually makes its way to your phone? It’s likely you’ve used Apperian and don’t even know it. Our software powers everything from apps on your iPhone to the world’s leading makeup counters. We are the fastest growing Mobile Application Management company. We are funded by top tier VC’s. The pace is fast, the people are whip smart, and the Mobility Management market is growing to $6.6 billion by 2015.

The Editorial and Online Content Manager will be defining and overseeing the content agenda and strategy for Apperian. You will establish and manage all web content development and publishing. So are you for up it? Then read on.

Objectives:

The Manager, Editorial and Content Management, will define and implement the online content strategy. This position will create and oversee the rules and guidelines for web content via the website, social media platforms, webinars and any other online publishing mediums.

Principal Responsibilities:

      • Applying a thorough understanding of all aspects of editorial and content development and lead the global web content strategy.
      • Create content standards such as voice, tone, frequency, relevance, etc. Decide on the appropriate mediums for content publication. Curate content so it is appropriate for each online channel. Oversee blog production, editorial, press releases, video blogs, white papers, case studies and sales collateral development.
      • Works cross-departmentally with Contractors, Sales, Web Development, Product Marketing and PR to ensure consistent content creation, curation, frequency and distribution.
      • Implement and manage a global CMS system.
      • Continually improve content development programs to increase conversion rates from web traffic; develop and implement all processes for analytics required to measure the effectiveness of the content.

Other Duties & Responsibilities

      • Manages the weekly video and webinar production

Knowledge & Skills

      • Bachelor’s degree or equivalent experience required.
      • 4+ years experience in content development and management.
      • 3+ years experience with brand or business journalism.
      • Understanding of online marketing: audience targeting, basic market research, data analysis, copywriting, community building and social media.
      • Excellent project-management skills; ability to manage multiple touch-points and juggle priorities effectively.
      • Strong online copywriting experience.
      • Experience managing third party writers, editors and producers.
      • Development and management of a content calendar.
      • Knowledge of site usability and navigation best practices.
      • Excellent communication and writing skills.
      • Deep understanding of the dynamics of the web for driving online traffic.
      • Basic web formatting skills.
      • Passion for content and online community.
      • Amateur journalist, blogger, photographer.
      • Storyteller: inform, engage, lure and entice.

Competencies

      • Teamwork: Collaborates with others toward shared goals, exhibits cooperativeness; participates in and supports effective conflict resolution; collaborates cross-functionally; builds and leads teams effectively.
      • Communication: Ensures that communications channels are open and that information and ideas are flowing in all appropriate directions; listens, asks for and uses input; shares information appropriately and openly; is accessible and receptive to both good and bad news.
      • Excellence Orientation: Strives to be the best that one can be and maximizes one’s own potential in helping Apperian succeed; exhibits resilience, persistence, tenacity and a continuous mindset for improvement; is goal-oriented with very high standards for quality of work; is strongly results-oriented; helps others keep things on track.
      • Accountability: Holds self and others accountable for keeping commitments and delivering the best possible performance, pays attention to detail, and gets involved and leads others through resolution; assumes responsibility and follows up personally; requires minimal supervision to design and execute a plan.
      • Authenticity: Shows a genuine, accessible and caring personality that builds trust, mutual support and credibility; listens, exhibits humility and gauges approachability of others; maintains composure and is able to be respectful and straightforward with others; develops trusting relationships; is highly ethical with a commitment to deeply held values.
      • Innovation: Participates in and supports an environment that is conducive to innovation and new ways of doing things; exhibits curiosity and open-mindedness; suggests new ideas in response to business needs; willing to take risks.
      • Strategic Thinking: Demonstrates a big-picture perspective and the ability to consider all relevant information when making recommendations; gathers complete information and makes recommendations based on facts, analytical or deductive reasoning and familiarity with business metrics.
      • Business Savvy: Demonstrates solid knowledge of business and industry practices with regards to CRM systems, corporate lead generation and email marketing.
      • Relays the Vision: Conveys a compelling vision of where the organization is going to others and models behavior consistent with the vision to show others how they can best help the organization achieve its goals.
      • Inspires Others: Motivates others by demonstrating pride, enthusiasm and passion; celebrates success and gives credit to others; exhibits optimism and vigor.
      • Leads Change: Identifies, seizes and spearheads opportunities to accelerate needed change within a department; acts as a catalyst; considers impact of change prior to implementation.